📜 Terms & Conditions

📋 1. Terms of Use

1.1 Acceptance of Terms

By accessing and using the Pizza Forte website (pizzafortes.com) and related services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Cookie Policy.

1.2 Eligibility

To use our services and place orders, you must:

• Be at least 18 years of age, or have parental/guardian consent
• Provide accurate and complete information when placing orders
• Have a valid delivery address within our service area
• Have a valid payment method for online orders

1.3 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

1.4 Prohibited Activities

When using our website and services, you agree NOT to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our website or servers
• Submit false or misleading information
• Use automated systems to access our website without permission
• Resell our products without authorization

🛒 2. Orders and Payments

2.1 Placing Orders

All orders placed through our website or by phone are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.

2.2 Pricing

All prices displayed on our website are in Hungarian Forint (HUF) and include applicable taxes. We reserve the right to change prices at any time without prior notice, but changes will not affect orders already confirmed.

2.3 Payment Methods

We accept the following payment methods:

• Cash on delivery
• Credit/Debit cards (Visa, Mastercard, Maestro)
• Online payment through secure payment gateways
• Digital wallets where available

2.4 Order Cancellation

Orders may be cancelled within 5 minutes of placement by contacting us at 061/388-8889. Once food preparation has begun, cancellation may not be possible, and refunds will be at our discretion.

🚗 3. Delivery Terms

3.1 Delivery Area

We deliver to addresses within our designated service area in Budapest. Delivery availability and fees may vary based on location and order value.

3.2 Delivery Times

Estimated delivery times are provided at the time of order. While we strive to meet these estimates, actual delivery times may vary due to:

• High order volume during peak hours
• Weather conditions
• Traffic conditions
• Incorrect delivery information provided

3.3 Delivery Requirements

You must ensure that someone is available at the delivery address to receive the order. If delivery cannot be completed due to your absence or incorrect information, additional charges may apply for redelivery.

⚖️ 4. Limitation of Liability

4.1 Service Availability

We strive to maintain continuous service availability, but we do not guarantee that our website or services will be uninterrupted, error-free, or free from viruses or other harmful components.

4.2 Food Allergies and Dietary Requirements

We take food allergies seriously. However, our kitchen handles various allergens including gluten, dairy, nuts, and more. Cross-contamination may occur. It is your responsibility to:

• Inform us of any allergies when ordering
• Check ingredient information provided
• Consult with medical professionals if you have severe allergies

4.3 Maximum Liability

Our total liability for any claim arising from or relating to these terms or our services shall not exceed the total amount paid by you for the specific order giving rise to such claim.

4.4 Third-Party Services

We are not responsible for the actions, content, or policies of third-party services, including payment processors and delivery partners, that may be used in connection with our services.

©️ 5. Intellectual Property

5.1 Ownership

All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Pizza Forte or its content suppliers and is protected by Hungarian and international copyright laws.

5.2 Trademarks

The Pizza Forte name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Forte. You may not use these marks without our prior written permission.

5.3 Permitted Use

You may access and view our website content for personal, non-commercial use only. You may not:

• Reproduce, distribute, or publicly display our content
• Modify or create derivative works from our content
• Use our content for commercial purposes without authorization
• Remove any copyright or proprietary notices

5.4 User Content

By submitting reviews, comments, or other content to us, you grant Pizza Forte a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content for our business purposes.

🔒 6. Privacy and Data Protection

6.1 Personal Information

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

6.2 Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

🏛️ 7. Governing Law and Disputes

7.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Hungary, without regard to its conflict of law provisions.

7.2 Jurisdiction

Any disputes arising from or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Budapest, Hungary.

7.3 Dispute Resolution

Before initiating any legal proceedings, you agree to first attempt to resolve any disputes by contacting us directly. We will make reasonable efforts to resolve any issues through informal negotiation.

7.4 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

🔄 8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

We recommend reviewing these terms periodically to stay informed of any updates. Material changes will be communicated through our website or via email to registered users.